Warning: strpos() expects parameter 1 to be string, array given in /home/cloudsms/public_html/blog/wp-includes/blocks.php on line 20

Warning: Cannot modify header information - headers already sent by (output started at /home/cloudsms/public_html/blog/wp-includes/blocks.php:20) in /home/cloudsms/public_html/blog/wp-includes/feed-rss2.php on line 8
CloudSMS blog https://blog.cloudsms.com.ng CloudSMS official blog Wed, 23 Jan 2019 09:59:55 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.10 Get Started with Mobile Marketing for your business https://blog.cloudsms.com.ng/get-started-with-mobile-marketing-for-your-business/ https://blog.cloudsms.com.ng/get-started-with-mobile-marketing-for-your-business/#respond Wed, 23 Jan 2019 09:59:55 +0000 https://blog.cloudsms.com.ng/?p=1172 mobile marketing-CloudSMSGetting started with mobile marketing for your business today, looks like the best decision you will find yourself making this new business year.

It is no news that people spend more of their time using their mobile phones, and the easiest and the best way to get their attention or get them to notice whatever you are selling is presenting it on that same screen they find themselves staring at all day.

You can use Mobile marketing to connect with all your customers

Why you should get started with your mobile marketing

Most Importantly, business owners or organization need to incorporate mobile marketing into their marketing strategy. It is great if you customize and personalize your marketing strategy.

Mobile marketing is the new best idea in promoting your business and recording better sales.

For this purpose, you can use SMS (Short messaging Service) as a very effective channel through which you can pass your messages across to your customers and personalize your marketing strategy.

Over 3.6 billion people are able to receive SMS messages, and 90% of those messages are opened within three minutes (compared to 90 minutes for the average email).

However, sending an SMS to someone, means you are reaching them personally unlike when you use other channels that targets a larger section of people.

You have to be careful, respectful with your messages.

Here are a few things to keep in mind

However, using Bulk SMS service will make your SMS Marketing and in turn, your mobile marketing very much easy.

It’s time to take your business to the next level, subscribe to  our bulk SMS service today to kick start your Mobile marketing strategy.

 

Loading

]]>
https://blog.cloudsms.com.ng/get-started-with-mobile-marketing-for-your-business/feed/ 0
Why use keywords in SMS marketing? https://blog.cloudsms.com.ng/why-use-keywords-in-sms-marketing/ https://blog.cloudsms.com.ng/why-use-keywords-in-sms-marketing/#respond Wed, 16 Jan 2019 11:30:31 +0000 https://blog.cloudsms.com.ng/?p=1167 Keywords -CloudSMS

Why use keywords in SMS marketing is a very important question every business owner needs to ask. It is very germane that you know and understand how to use keywords in SMS marketing in order to fully harness its potentials, to convert and make a sale which is the ultimate for every business owner.

Despite the level of changes occurring in the technological space on a daily basis, SMS remains one of the reliable and ‘fast means of getting your message across to people, with a very high probability that they will receive and read them.

What then are keywords­­?

According to Google, keywords are words or phrases that describe your products or service that you choose to help determine where and when your ad can appear.

However, In SMS marketing, keywords are unique phrase that a consumer can use to interact with you via a short code.  An example of this type of keyword is when an advertisement says text “change” to 85228.

You can choose dedicated or shared short codes depending on your marketing goal and budget. Although it is less expensive to use a shared short code, but some companies prefer to use a unique code.

Why do you need to use keywords in your SMS marketing?

There are numerous reasons why you need to use keywords in your SMS marketing.

  • It could function as a call to action

For example a phrase encouraging people to text a particular word or phrase to a particular number.  This could also be incorporated into other marketing strategies that include online, social media campaigns, business cards menus, print advertisement, television and radio, and any other marketing channel.

  • Helps you expand your contact list

Expanding your contact list becomes easy when potential customer’s text you in respond to an ad.  You can add them to your mobile subscribers list, continue to send messages about special offers and other useful tips.

  • Great tool for good customer service

You can set up replies to certain queries or inquiries using certain keywords that will enhance your communication with the customer and vice versa.

You can also set up an auto reply message so that anytime a customer sends you a text they get a relevant message in response.

  • Easy tracking of how customers discovered your company

Using different keywords for different marketing messages or ad can help you monitor which advertisement is generating more interest and as such you can use this to build a more successful marketing strategy in the future. It also gives you an insight as to which of your products is the most popular with your audience.

You cannot ignore the effectiveness of SMS marketing in boosting your business’ popularity as well as increase sales.  It might be burdensome having to do the texting all by yourself,  you can subscribe to a bulk SMS service that takes the stress of you at a price that won’t break your bank.

Start your Keyword SMS marketing today using CloudSMS , you will definitely love the service and keep coming back for more.

Loading

]]>
https://blog.cloudsms.com.ng/why-use-keywords-in-sms-marketing/feed/ 0
SMS Marketing https://blog.cloudsms.com.ng/1160-2-sms-marketing/ https://blog.cloudsms.com.ng/1160-2-sms-marketing/#respond Wed, 19 Dec 2018 10:07:05 +0000 https://blog.cloudsms.com.ng/?p=1160 SMS Marketing

SMS marketing (short message service marketing) is a technique that uses permission-based text messaging to spread promotional messages.

There is no doubt that mobile marketing is becoming more important than ever. According to research, average person cannot count how many times they check their phone a day. This is talking about 64% of the world’s population as that is how many people own a mobile device.

Do you remember the last time you didn’t check your phone all day? Am sure you do not. In fact, you probably use your phone way more than you think.

This tells us how effective it is to reach people via text when you are trying to market your products and services.

To receive these specials text messages on new products, updates or more information, customers are usually required to opt in to an automated system by texting an initial short code.

When the 5 digit code is texted, that user’s phone number is then stored by the SMS marketing software issuing the texts.

However, a confirmation response is usually sent as receipt for opting in, with an opt-out code included for potential future unsubscribing from receiving any text message from that source.sms marketing

Generally speaking, the goal of SMS marketing is to build a database of subscribers to increase customer patronage and loyalty. When implementing close range marketing tactics, text messages are an ideal way of notifying people within your vicinity of any immediate offers up for grabs, without having to use push-notification applications.

It goes beyond informing your customers of upcoming or available deals, it is also a great way to send reminders for upcoming events and engage your customers by polling their opinions.

In fact, according to Forbes, at least 68% of consumers, prefer SMS marketing to other email marketing and push-notification services. Many delivery platforms allow for easy segmentation and management, for the most relevant text messages to be sent to those who are most likely to convert.

It is most preferable, in that it is usually less expensive when compared to other methods of distribution, making it a cost effective mobile solution. Read this article on why you should I send an SMS to better understand why it is a unique tool in marketing. Use CloudSMS,-a reliable bulk SMS provider for your SMS marketing today,  you will be glad you did.

 

 

Loading

]]>
https://blog.cloudsms.com.ng/1160-2-sms-marketing/feed/ 0
Why should I send an SMS? https://blog.cloudsms.com.ng/why-should-i-send-an-sms/ https://blog.cloudsms.com.ng/why-should-i-send-an-sms/#respond Wed, 12 Dec 2018 11:50:40 +0000 https://blog.cloudsms.com.ng/?p=1151 If you have ever asked yourself this question ‘Why should I send an SMS?” then make sure you follow this article to the end to get the answers that you are really looking for.

Here are some reasons why you should send an SMS

  • Spontaneous delivery

why should i  send an SMS?

SMS delivers in a matter of seconds, which makes it very fast and efficient. This way, your marketing messages reaches your target audience almost immediately you send them.

Interestingly, over 90% of messages are read within three minutes of being received. Often times if your message requires a response, most responses comes as soon as the receiver gets the message and reads them.

  • It is Personal and direct

SMS is a very personal means of communication, and luckily, according to reports  most people, particularly adults  (91%) keep their mobile phones very close to them 24/7 , where they can easily see if anything comes in and can reach it easily if need be.

Here you are rest assured that the message is delivered straight to your client. Since the message gets to the customers phones directly, you get their attention instantly and easily.

However, looks like the best option because it is a less complicated, time consuming and less expensive compared to meeting face-to-face or direct phone call which can be expensive, complicated and time consuming.

  • It is very Affordable

SMS are quite cheap, and you get to send your SMS at a much cheaper rate if you buy in Bulk. This is a very good opportunity that no other marketing options provide you with.  Even Radio, Television and the print media cost you so much more when trying to market your products or promote your services using these mediums.

wide reach

It is so powerful a tool that can connect the world, it is able to reach millions of people in no time, regardless of where they are. Interestingly, it could reach the 6-7 billion mobile phones in use today, because, SMS is the only technology that harmonized all network operators all over the world.

  • It is simple to use

Its simplicity and wide reach makes it a globally adopted communication channel. Almost if not everyone knows how to open and read an SMS.

Thankfully, the length of an SMS is 160 characters which means your receiver will not be bored with long texts. You have to keep your message simple and short. Which means you have to create a short, concise and straight to the point message that would sell what you want it to, to the receiver at first glance.

  • It is very precise

different customers

SMS enables you to reach a very large section of people but not just that, it also allows you target a specific group of people who are your customers or prospective customers using different marketing messages.

Getting the right messages to the right group of people can boost sales and improve your communication with your clients or prospective clients.

SMS is a great time saver, you can schedule your messages and can send one message to a large group of people, without having to type them individually.

There are other great reasons why sending an SMS is a great option for you to market your products and promote your services, while also keeping your customers coming back for more. Register with a reliable  bulk SMS provider today and keep  your sales booming.

Loading

]]>
https://blog.cloudsms.com.ng/why-should-i-send-an-sms/feed/ 0
6 facts about SMS you might not know https://blog.cloudsms.com.ng/1144-2-6-facts-about-sms-you-might-not-know/ https://blog.cloudsms.com.ng/1144-2-6-facts-about-sms-you-might-not-know/#respond Thu, 29 Nov 2018 12:59:47 +0000 https://blog.cloudsms.com.ng/?p=1144  

Here are 6  facts about SMS that you might not have heard before include;

SMS

  • SMS has a 98% read rate.

SMS has a 98% read rate, this sounds interesting, if you’ll agree. 90% of texts are also read within 3 seconds of being received. That’s better than the read and open rate of emails, and click-through rate of Facebook ads. Which means that SMS is treated with much more importance than any other mode of communication.

The first text message was sent in 1992 in the United Kingdom.

The first SMS was sent by Neil Papworth to Richard Jarvis. Contrary to what your may be thinking, the first  SMS exchange  did not use two mobile phones. What happened was,  Papworth actually used a personal computer to text Jarvis’ Orbitel 901 handset and the message was  “MERRY CHRISTMAS”. The rest, they say is history.

SMS has a 45% response rate.

Almost half of the time, people will respond to a text. Often times the response comes immediately after they are read.  Looks like the most effective way of passing information across and getting a prompt response is via SMS.

On average, people respond to texts in under 90 seconds; for emails, 90 minutes.

Response to SMS comes faster than that of emails. So on the average you should expect a response to your text after 90 seconds.  But rather than staying glued waiting for your reply you can do something else with your time and come back at about that time to check for a response.

Over 70% of smartphone users text, while only 43% make calls.

However, as advanced as technology may seem, with a whole lot of call and messaging apps available such as  Whats App, Skype, Facebook, Instagram and many others. This has still not stopped us from texting. Over 70% of smartphone users text regularly.

   Filipinos send out as much as 400 million text messages on a regular day.

400,000,000? That’s a huge figure if you ask me. If one person sends one message every second without any breaks, it would take him over 12.5 years to send out 400,000,000 messages. Over the course of a year, the amount of SMS messages Filipinos send totals to over 140 billion text messages. Safe to say, they are still the text capital of the world.

   SMS is a prime marketing tool

Lastly, SMS is being used as a marketing and communications avenue by some of the biggest brands worldwide. Used to full effect, SMS helps drive business and sales, while also fostering customer relationships.

What are you waiting for send someone a text today and see how long it takes them to reply your text.

You can feel free to share your findings in the comment section below and let’s see how long people really take to reply their texts.

 

 

Loading

]]>
https://blog.cloudsms.com.ng/1144-2-6-facts-about-sms-you-might-not-know/feed/ 0
Don’t Miss out on CloudSMS Black Friday special deals https://blog.cloudsms.com.ng/dont-miss-out-on-cloudsms-black-friday-special-deals/ https://blog.cloudsms.com.ng/dont-miss-out-on-cloudsms-black-friday-special-deals/#comments Fri, 23 Nov 2018 11:25:33 +0000 https://blog.cloudsms.com.ng/?p=1139

CloudSMS, your number one, most reliable bulk SMS provider in Nigeria offers a black Friday special deal for you our dear existing and new customer.  Mouthwatering deals up for grabs.

CloudSMS Black Friday

Here’s what you get

  • 5% discount on all your purchases on CloudSMS
  • 80% discount on all purchases of over a 100k units.

You don’t want to miss these offers this black Friday. Hurry while offer last and enjoy these and many more courtesy of CloudSMS.  Don’t forget to register with us to enjoy these benefits. For more information on offers and purchases you can logon to, call   08052257405, 08059664130, 08091234508 or WhatsApp +1(352)-559-2355.

 

 

Loading

]]>
https://blog.cloudsms.com.ng/dont-miss-out-on-cloudsms-black-friday-special-deals/feed/ 1
How To Register Sender Id On CloudSMS https://blog.cloudsms.com.ng/how-to-register-sender-id-on-cloudsms/ https://blog.cloudsms.com.ng/how-to-register-sender-id-on-cloudsms/#respond Thu, 22 Nov 2018 12:01:06 +0000 https://blog.cloudsms.com.ng/?p=1124 To all our valued users and prospective users we say thank you for your patronage and also thank you for being patience with us.

We feel obilge to inform you that Mobile Network Operators in Nigeria requires that All Application to Phone Messaging (BulkSMS) Should have their Sender IDs registered and Approved by the operators before they would allow delivery of SMS using that sender ID to their network subscriber, we went ahead and registered all Sender IDs that have been used on Our Platform and that of all our resellers since inception. This means before you send a message, you will need to pre-register new sender Ids that you have not used before to ensure delivery of your SMS across all Telecom pproviders.

Here are the steps to follow before you send out messages

  • Send the sender id you want to used for the message two days(48 hours) before sending the messages so we can send it to our operators for registration. you can send it to our support email (support@cloudsms.com.ng) or phone number via sms/whastapp (08059664130).
  • Send the message to your phone using the sender id you sent to us has a text to confirm that it has been registered.
  • Make sure your number is not on DND and also numbers of the recipient you want to send the messages to,if numbers are on DND they won’t receive it until they call there network providers to remove them from DO NOT DISTURB LISTS.
  • If your Sender ID has not been pre,registered and you need to send BULKSMS Urgently, You can send using any of the below Sender ID that we have Sent to the operators for approval and has been approved or you click on 100percent delivery (Delivers to DND + NON DND NUMBERSS) in the Route option showing  in the diagram below.

To ensure delivery of your messages please click here to check this list of banned words by Telecom operators in Nigeria, and avoid using those words in your message.

  • If all above is followed, you will not have any issues, and your messages will always deliver
  • Below are the list of general Sender IDs that you can use pending registration of your sender ID, choose the one that is most suitable to the message you intend to send.

ELECTION

CHURCH

MEETING

PROSPERITY

ABUNDANTLY

PROSPER

WONDERFUL

Wonderful

AWARD

Award

WIN

Win

Beauty

BEAUTY

TESTIMONY

WORSHIP

Worship

HALLELUYAH

EDUCATION

FORUM

HOTEL

ASSIGNMENT

CHURCH

WONDERFUL

ADVERTISE

CHURCH

TRAINING

CLASS

ADVERT

SEMINAR

Seminar

IMPORTANT

MOSQUE

CAC

REDEEM

MFM

INDUSTRY

PURCHASE

AWARD

HOSPITAL

CEREMONY

MFB

HOLIDAY

LESSON

EXAM

TRAVEL

SERVICE

MEMORIAL

BURIAL

ENGAGEMENT

AWARENESS

POLITICS

 

 

I hope this will make it easy for our customers with issues of delivery.

Thank you.

 

Loading

]]>
https://blog.cloudsms.com.ng/how-to-register-sender-id-on-cloudsms/feed/ 0
WHAT’S NEW ON CLOUDSMS BULKSMS SERVICE – Solution to BulkSMS DND Delivery Problems https://blog.cloudsms.com.ng/whats-new-on-cloudsms-bulksms-service-solution-to-bulksms-dnd-delivery-problems/ https://blog.cloudsms.com.ng/whats-new-on-cloudsms-bulksms-service-solution-to-bulksms-dnd-delivery-problems/#respond Thu, 22 Nov 2018 11:37:15 +0000 https://blog.cloudsms.com.ng/?p=1125 As the most reliable BulkSMS service provider in Nigeria, The interest of our customers is dare to our heart and we are always working on new ways to ensure that you get 100% satisfaction with the services that we provide and the products we offer you.

We are glad to let you know that we have added new SMS delivery Route features to our CloudSMS Bulk SMS service where you get to select the delivery option you prefer.

The new SMS Delivery Route features include;

  • 100% delivery (delivers to DND and Non DND numbers)
  • CloudSMS (Delivers to DND and Non DND numbers with CloudSMS as sender ID)
  • Corporate bind (Delivers to all numbers)
  • Bulk route (Delivers to Non DND numbers only)

These are varieties of options you can explore to suit your needs and be rest assured that the recipient gets the exact information that you are trying to pass across to them at relatively affordable prices. Read further to know more about these exciting options.

if you have any questions please be sure to let us know by mailing us at support @ cloudsms.com.ng

Loading

]]>
https://blog.cloudsms.com.ng/whats-new-on-cloudsms-bulksms-service-solution-to-bulksms-dnd-delivery-problems/feed/ 0
PRIVACY UPDATE NOTICE https://blog.cloudsms.com.ng/privacy-update-notice/ https://blog.cloudsms.com.ng/privacy-update-notice/#respond Thu, 07 Jun 2018 12:27:56 +0000 http://blog.cloudsms.com.ng/?p=1119  

  1. Introduction

CloudWare Technologies provides a wide array of technology products and services through different websites and Platforms. At CloudWare Technologies the privacy and security of our customers, respondents and visitors are of paramount importance. CloudWare Technologies is committed to protecting the data you share with us. This privacy policy explains how CloudWare Technologies processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and Platform.

For the purposes of this policy, CloudWare Technologies defines the term “User” as an entity with which CloudWare Technologies has an established relationship, the term “Respondent” as any individual who responds to surveys powered by CloudWare Technologies or who is included as a contact in a User’s account ,the term “Visitor” as an individual that visits our products and services front-end websites (for example www.cloudware.ng) and the term “Platform” as any of our existing product or service website or platform where a User account can be created.

Any information stored on CloudWare Technologies’s Platform is treated as confidential. All information is stored securely and is accessed by authorized personnel only. CloudWare Technologies implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

  1. Collection and use

2.1 .General

The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents and Users.

2.2 Website Visitors

If you are a Visitor to our website only, and not a Respondent to a survey or a user of our Platform, then this section is relevant for you.

By visiting our Platform, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit our Platform. If required by applicable law, we will seek your explicit consent to process Personal Data collected on our Platform or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of our Platform may not be possible.

CloudWare Technologies may collect, record and analyze information of Visitors to its Platform. We may record your IP address and use cookies. CloudWare Technologies may add information collected by way of pageview activity. Furthermore, CloudWare Technologies may collect and process any Personal Data that you volunteer to us in our Platform’s forms, such as when you register for events or sign up for information and newsletters. If you provide CloudWare Technologies with your social media details, CloudWare Technologies may retrieve publicly available information about you from social media.

Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in CloudWare Technologies products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between CloudWare Technologies and yourself.

CloudWare Technologies gathers data about visits to the Platform, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.

2.2.1 Purpose of processing personal data

CloudWare Technologies uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other Platforms to Visitors, and to improve its Platform by analyzing how Visitors navigate its Platform.

2.2.2 Sharing personal data

CloudWare Technologies may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its Platform.

2.2.3 Cookies

Cookies are small pieces of information sent by a Platform to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the Platform, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

2.2.4 Links to other sites

Please be aware that while visiting our Platform, Visitors can follow links to other sites that are beyond our sphere of influence. CloudWare Technologies is not responsible for the content or privacy policy of these other sites.

2.3 Respondents

Respondents should be aware that in responding to surveys or survey invitations, they could be disclosing information that could make them personally identifiable to CloudWare Technologies Users. The security and privacy protection implemented on CloudWare Technologies’s Platform does not cover this type of transfer or disclosure of personal information. Respondents responding to surveys or survey invitations should be aware that they alone are responsible for the content of their responses. For more detailed information concerning the protection of privacy when responding to surveys or survey invitations, Respondents may contact the entity conducting the survey. It is the User’s responsibility to ensure that collection and processing of data is done in accordance with applicable law. CloudWare Technologies will not process Personal Data of Respondents for other purposes or by other means than instructed by its Users.

2.3.1. Inquires

If you wish to inquire about your Personal Data that may have been collected in a CloudWare Technologies survey, we recommend that you contact the entity that created or sent you the survey. As CloudWare Technologies is a Processor, it does not control the Personal Data used or stored in the survey, but processes it on behalf of its User.

2.4 Users

2.4.1. General

In order to provide services to its Users, CloudWare Technologies collects certain types of data from them. Furthermore, CloudWare Technologies’s Users collect information from Respondents when they produce and distribute surveys. This section will describe how these two types of data are collected and used by CloudWare Technologies as well as geographical differences that effect this policy. Data entered or transferred into CloudWare Technologies by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by CloudWare Technologies without express consent from the User.

2.4.2 Collection of User data

During a User’s registration and later on CloudWare Technologies’s Platform, they provide information such as name, company name, email, address, telephone, credit-card number and other relevant data. This information is used by CloudWare Technologies to identify the User and provide them with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.

CloudWare Technologies Users can at any time access and edit, update or delete their contact details by logging in with their username and password to CloudWare Technologies’s Platform. CloudWare Technologies Users may create more Users with different privilege levels within their account. It is the responsibility of the User that creates other User accounts, to choose the level of access each User should have. Once these new Users log into CloudWare Technologies, they meet the definition of User in this policy. CloudWare Technologies will not retain User data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

2.4.3 Collection of Respondent data

Surveys used for gathering feedback are created by Users, who make them available to relevant businesses, organizations, and individuals. It is the User’s responsibility to ensure that collection and processing of data is done in accordance with applicable law. CloudWare Technologies will not process Personal Data for other purposes or by other means than instructed by its Users.

Respondent data includes data from individuals uploaded, transferred or manually entered by a CloudWare Technologies User into their account for the purpose of providing feedback to the User by responding to surveys. Personal Data may include, personal contact information such as name, home address, home telephone or mobile number, email address, information concerning family, lifestyle and social circumstances including age, date of birth, marital status, number of children, employment details, education/qualification, business contact details, gender, religion, race, health detail and other sensitive Personal Data. Answers to questions by Respondents, may also include Personal Data.

The purpose of collecting Personal Data as part of a survey will vary depending on the survey, as set up by CloudWare Technologies’s Users. As CloudWare Technologies provides surveys to a wide group of customers and businesses, the purpose may vary greatly. For Users in the EEA, or for Users providing surveys to Respondents in the EEA, the User will be the “controller”, as defined in the Directive and the GDPR. The purpose will consequently be defined by CloudWare Technologies’s User.

 

2.4.4. Geographical location

CloudWare Technologies offers a number of data regions. A CloudWare Technologies “Data Region” is a set of data centers located within a defined geographical area where User and Respondent data is stored. Personal Data is not transmitted between Data Regions. For CloudWare Technologies Users with accounts located in CloudWare Technologies’s European Data Region, all Personal Data is processed in the EEA. For Users with accounts in the Data Regions: United States of America (US) and Canada, all Personal Data is processed solely in the respective country. For Users with accounts in our Asia Pacific Data Region, all Personal Data is processed in Singapore.

2.4.4.1 Processing in the European Economic Area (EEA)

For Users with accounts located in CloudWare Technologies’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and CloudWare Technologies’s processing will take place in accordance with the GDPR.

2.4.4.1.1 Controller

CloudWare Technologies processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:

The CloudWare Technologies entity which you as a User entered an agreement with when using CloudWare Technologies’s Platform, will be the Controller for User data, as outlined above in “Collection of User data” section.
For Respondent data, as outlined in the “Collection of Respondent data” section, the User will be the Controller in accordance with Directive and GDPR, and CloudWare Technologies will be the Processor.
CloudWare Technologies adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, CloudWare Technologies processes all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA) only.

All data collected by CloudWare Technologies Users through surveys will be stored exclusively in secure hosting facilities provided by Amazon Web Services. CloudWare Technologies has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with this data processing agreement.

2.4.4.2 Processing in the United States Of America (US)

For Users with accounts in the CloudWare Technologies US Data Region, CloudWare Technologies processes data solely in data centers located in the US. CloudWare Technologies has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the User’s data in CloudWare Technologies’s possession. CloudWare Technologies will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by CloudWare Technologies Users through surveys will be stored exclusively in secure hosting facilities. CloudWare Technologies’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. CloudWare Technologies’s policy is to protect and safeguard any personal information obtained by CloudWare Technologies in accordance with United States state or federal laws governing the protection of personal information and data. Accordingly, CloudWare Technologies adheres to practices and policies that aim to safeguard the data.

2.4.4.3 Processing in Canada

For Users with accounts in the CloudWare Technologies Canada Data Region, CloudWare Technologies processes data solely in data centers located in Canada. CloudWare Technologies has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in CloudWare Technologies’s possession. CloudWare Technologies will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by CloudWare Technologies Users through surveys will be stored exclusively in secure hosting facilities provided by Amazon Web Services. CloudWare Technologies’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. CloudWare Technologies’s policy is to protect and safeguard any personal information obtained by CloudWare Technologies in accordance with Canadian laws governing the protection of personal information and data. Accordingly, CloudWare Technologies adheres to practices and policies that aim to safeguard the data.

2.4.4.4 Processing in other regions

For Users with accounts in our Asian Pacific Data Region, CloudWare Technologies processes data solely in data centers located in Singapore. CloudWare Technologies has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Users data in CloudWare Technologies’s possession. CloudWare Technologies will promptly notify the User in the event of any known unauthorized access to, or use of, the User’s data.

All data collected by CloudWare Technologies Users through surveys will be stored exclusively in secure hosting facilities. CloudWare Technologies’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Accordingly, CloudWare Technologies adheres to practices and policies that aim to safeguard the data.

  1. Retention and deletion

CloudWare Technologies will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For Respondent data, CloudWare Technologies’s Users have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Respondent data, Users with an active account will therefore have the responsibility to delete data when required. When a users’s account is terminated or expired, all Personal Data collected through the Platform will be deleted, as required by applicable law.

  1. Acceptance of these Conditions

We assume that all Visitors of our Platform, Respondents to surveys powered by CloudWare Technologies and users of CloudWare Technologies’s Platform have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our Platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of CloudWare Technologies Platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of CloudWare Technologies’s terms of use.

  1. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to CloudWare Technologies or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

  1. For Further Information

If you have any further questions regarding the data CloudWare Technologies collects, or how we use it, then please feel free to contact us by email at: info@cloudware.ng, or in writing at:

CloudWare Technologies Limited
Top Floor,Albarka Complex,

Awolowo Junction (between GTbank and UBA),

Bodija, Ibadan,

Oyo State. Nigeria

 

Loading

]]>
https://blog.cloudsms.com.ng/privacy-update-notice/feed/ 0
SENDER ID PRE-REGISTRATION FOR BULKSMS DELIVERY https://blog.cloudsms.com.ng/sender-id-pre-registration-for-bulksms-delivery/ https://blog.cloudsms.com.ng/sender-id-pre-registration-for-bulksms-delivery/#respond Mon, 16 Apr 2018 10:12:39 +0000 http://blog.cloudsms.com.ng/?p=1101 To all our customers we want to say thank you for your patronage and also thank you for being patience with us. As you know in CloudSMS we always ensure our customers are always satisfied with our service that is why we brought to you a new development as advise from our operator for sending messages and ensuring prompt delivery .

Recently, Operators in Nigeria require that All Application to Phone Messages(BulkSMS) Should have their Sender IDs registered and Approved by the operators before they would allow delivery of SMS using that sender ID to their netowork subscribers, Becuase of this , we went ahead and registered all Sender IDs that have been used on Our Platform and that of all our resellers since inception. However, you will need to pre-register new sender Ids that you have not used before to ensure delivery of your SMS across all Telcom providers.

Here are the thing you need to do before you send out messages.

  • Send the sender id you want to used for the message two days(48 hours) before sending the messages so we can send it to our operators for registration. you can send it to sade @ cloudsms.com.ng or whatsapp +2348059664130/ support @ cloudsms.com.ng
  • Send the message to your phone using the sender id you sent to us has a text to confirm that it has been registered.
  • Make sure your number is not on DND and also numbers of the recipient you want to send the messages to,if numbers are on DND they won’t receive it until they call there network providers to remove them from DO NOT DISTURB LISTS.

I hope this will make it easy for our customers with issues of delivery.

Thank you.

Loading

]]>
https://blog.cloudsms.com.ng/sender-id-pre-registration-for-bulksms-delivery/feed/ 0